TBS Tracker | Security compliance tool

Client: Treasury Board Secretariat
Role: UX Consultant
Platform: Kubernetes
Focus: Transparency, security compliance, performance reporting, stakeholder alignment, accessibility

The Treasury Board Secretariat needed a clear and user-friendly digital platform to track, manage, and report on cross-departmental government initiatives. The goal was to empower internal teams to monitor progress in real time while providing the public with accessible, transparent updates on key government priorities.

Previous tracking efforts were scattered across PDFs, spreadsheets, and siloed dashboards—making updates slow, reporting inconsistent, and data nearly impossible to interpret at a glance.

What I did on this project 

As the Lead UX Consultant, I was responsible for:

• Leading the end-to-end UX strategy and design

• Facilitating alignment across multiple federal stakeholders

• Designing a modular interface that supports both internal admin workflows and public transparency

• Ensuring full WCAG 2.1 AA accessibility compliance

Discovery & Stakeholder Alignment

• Conducted workshops and interviews with TBS analysts, policy advisors, and department heads

• Identified distinct user groups (internal analysts vs. public viewers) with diverging but overlapping needs

• Mapped pain points in current progress-tracking and reporting processes

UX/UI Design

• Designed a modular dashboard with customizable widgets (e.g., initiative status, timelines, KPIs, agency breakdowns)

• Created simplified visualizations (progress bars, tags, filters) to show initiative status at a glance

• Developed wireframes and interactive Figma prototypes for usability testing

• Designed mobile-responsive, bilingual interfaces that complied with Canada.ca digital standards

Accessibility & Compliance

• Ensured all content passed WCAG 2.1 AA contrast, screen reader, and keyboard navigation requirements

• Embedded accessibility early in the design process to reduce downstream rework

• Worked with DevOps teams to align accessible design with Agile delivery pipeline

• Delivered a fully designed, test-ready platform concept aligned with the Government of Canada’s Digital Playbook

• Increased usability for internal teams tracking initiative progress across departments

• Improved public trust and engagement through clear, accessible visualizations of government goals

• Created a scalable UX foundation that can be extended to future Treasury Board tracking tools

• Garnered positive feedback from TBS stakeholders for clarity, professionalism, and cross-department usability

• Figma
• MIRO
• Jira
• UXR (User Interviews, Metric tracking, Process documentation)
• Confluence
• Canada.ca Design System
• Accessibility Audits | WCAG 2.1 | A11Y Project Checklist
• Journey & Process Mapping
• Agile | Scrum
• Information Architecture
• Bilingual UX Design (En / Fr)